Category: Business Success

Stripe Integration for Software Licensing Systems

Stripe is a great service provider for setting up subscription payments and pricing plans for software products. However, integrating Stripe with a software licensing system makes it even better. Read this blog to learn more about how the integration can enable you to charge more effectively for your software products and reduce the time burden!

Alternatively, watch the following video we made:

Stripe Integration for Software Licensing Systems

When software developers want to sell their software products, Stripe is a perfect payment provider for setting up recurring payments. However, it is only when you combine Stripe payments with a software licensing system that you realize the full potential. But what do I mean by that?

A software licensing system works as the lock in your application that makes sure only customers get access to your product. They are given license keys, and the validity of their license key is checked by the software licensing system every time a customer tries to enter the product. If you set up recurring payments and different pricing plans with Stripe, you can integrate Stripe with a Licensing as a Service (LaaS) provider such as Cryptolens to ensure the correct customers always have access to the correct features within your product.

Creating a Stripe integration for your software licensing system helps to make it more scalable.

How the Integration Works

Webhooks in Stripe can facilitate communication between Stripe and the software licensing system to make sure the subscription status is correct for each license key. Let’s say this customer on the basic pricing tier tries to enter the product. The software licensing system checks the validity of their license key. Thanks to Stripe, the system knows that the customer has paid their latest subscription fee and will be allowed in. The system will only unlock the basic features to reflect the customer’s pricing plan.

If the customer would have had a subscription for the unlimited pricing tier, all features would be unlocked. That is how a Stripe integration can make recurring payments smoother, especially if you have different pricing plans.

Who Needs a Stripe Integration?

I would say that a Stripe integration is a key factor in making your business scalable. Manually creating license keys and blocking them as soon as a customer cancels their subscription works as long as you do not have that many customers to manage. When you do get a lot of customers, keeping track of all of them will be a big time burden. If you get it wrong, it could have big consequences for your customers!

Cryptolens helps you out in that situation with a seamless Stripe integration. To learn more, please check out our full implementation page for Stripe. This ensures that you allow for the fast growth you are working so hard to achieve.

Creating an Interactive Software Product Demo (Free)

When we at Cryptolens swapped out our old video demo for an interactive software demo, we saw big improvements in interactions and completion rates. When thinking about it, it’s easy to see why. Everyone are used to seeing demo videos play in the background of websites, but they can easily be ignored and missed. A product demo is a unique method of showing off your strengths and benefits!

In this blog, we will cover how to create an interactive software product demo for free using arcade.software. We will also cover how to add the demo to a webpage. Elementor is my website editor of choice, but it of course works on other websites as well!

We have made the following video if you’d rather watch and not read:

Creating Interactive Software Product Demos

Step 1 – Sign Up to a Tool

The first step is to sign up to the tool you want to use to create your demo. The tool we picked is called arcade.software, but you can choose whichever one you prefer out of the competition. In our experience, Arcade works well and is easy to set up. The free version might be fine if you are not planning to use the demo on that many pages, but since we are displaying the demo on our front page, we opted for the Pro plan.

Step 2 – Record the Software Product Demo

After signing up to Arcade, recording the product demo is easy! Simply download their Chrome extension, go to the page you want to record, and open the Arcade extension using the puzzle icon in Chrome. In my experience, the standard recording settings are fine. When ready, simply press “Record interactive demo”!

When you are recording, Arcade will produce a combination of screenshots and videos based on your interactions in Chrome. It will automatically create hotspots above the buttons you click to navigate through your product that you can edit in the next step. These stages are usually displayed as screenshots, but when you scroll or type out text in fields for example, Arcade will record the actions for a visually appealing demo.

Step 3 – Edit the Software Product Demo

Arcade - an interactive software product demo tool

When you’re done recording, simply press the Arcade extension once more to end the recording. Arcade will then automatically create a product demo with hotspots. While some editing features such as zooming and panning are restricted to the paid versions, you are able to add text boxes and chapters to guide users through the demo. Make sure to use your brand colors!

Step 4 – Embedding the Demo on a Website

Embedding an Arcade is done with a simple HTML code. Press the “Share” button when you are done editing, and select “Get Code”. At Cryptolens, we chose to display the Arcade using the “Inline” option for both desktop and mobile. At the bottom of the page, click “Copy Code”.

This HTML code can now be pasted anywhere on any website. For this guide, I will be using Elementor’s page builder for WordPress. When editing a page in Elementor, find the “HTML” widget and drag it wherever you want the demo to be. In the HTML Code field, simply paste the HTML code you copied in the Arcade dashboard. The demo should now be visible and fully working on the website!

Thank you for reading, Stay Creative!

What is Cryptolens?

At Cryptolens, we are devoted to helping software developers launch and scale a software business. We offer advice and guides in blogs and YouTube videos, specially made for software product startups! Furthermore, we offer an easy-to-use software license management tool to help software developers set up a software licensing system. Restricting access against unauthorized users is a crucial enabler when wanting to sell a software product, and our Licensing as a Service (LaaS) platform helps you do just that!

SDK Licensing and Pricing Guide

Let’s start this SDK Licensing and Pricing Guide with some background. Software Development Kits are becoming more and more popular, and it’s easy to see why. As software products themselves become more popular and advanced, developers see a growing interest in not having to reinvent the wheel. Selling libraries, APIs, and documentation to help developers speed up the process is, therefore, a great solution. They are not only are they helpful, but they can also be very profitable to sell.

For Software Development Kits (SDKs), there are some unique considerations you need to keep in mind when it comes to software licensing. Getting it wrong could mean that far too many will have access to the SDK. Although it is a bit more complex to sell and protect SDKs from unauthorized users, we will also cover how you can turn that challenge into an opportunity today.

We have made the following YouTube video on this topic that you might want to check out:

Challenges with SDK Licensing

The reason why SDKs have unique licensing requirements is because of end users. SDK licensing is where you distribute a component such as a library that will later be a part of another commercial solution. To keep it simple, the image below illustrates the purpose of an SDK. Let’s say that “Company SDK” in the image is the company that develops and sells the SDK. That is then the company that implements a software licensing system to restrict who has access to the SDK. The customers of Company SDK are called Customer A and Customer B, and they each get one license key so they can access the SDK.

It’s pretty straightforward so far, right? The two customers integrate the SDK into their own software products that they sell to their own customers. These customers are called end users because they are the final customers in the chain.

SDK Licensing

So what is then the difference between licensing an SDK, compared to a desktop application, for example? Well, because the customer of Company SDK is not the end user of the SDK itself, all of the end users of Customer A will share Customer A’s license key and all the information stored within. The same is true for Customer B. This is of course not ideal since the the intention is to only allow the customer, and not all of the end users, to access the SDK. Desktop applications will usually not run into the same problem, because their end users are most likely their own customers.

Opportunity: Pricing Model Efficiency

This scenario poses both challenges and opportunities. In order to protect your SDK, the software licensing system has to ensure that end users cannot access the SDK. The positive aspect is that you have quite a lot of freedom to implement a very effective pricing model that charges for the actual value that customers receive.

An effective way to price an SDK could be to charge customers per end user, or per installation of the SDK. That way, you ensure that the more value your customers get, the more they have to pay. Customer A in the example has a lot more end users and will pay a high price as a result. They are probably fine with the high price because all of the end users are giving Company A a pretty nice revenue stream. Company B will pay a lower price because they have fewer end users.

As a final remark, I would like to highlight the fact that not all SDKs are alike. The SDK is required to have an internet connection to keep track of the end users or installations. That means that these pricing models are not possible to implement in an offline setting.

We at Cryptolens offer you another solution for offline protection which involves storing the application’s identifier inside the license file. For more information on that approach, please check out our full technical implementation guide. You can of course also charge per installation or end user even with our software license management tool.

Thank you for reading, Stay Smart!

How to Find the Best Software License Management Tool in 2024

What is the best software license management tool? Well, the answer to that question is very dependent on your unique licensing requirements. In today’s blog, I will highlight the main aspects you need to consider when searching for the best provider for your application!

If you’d rather watch a video on the topic, please watch this one:

How to Find the Best Software License Management Tool in 2024

First of all, what do I mean when I say software license management tool? I am referring to a service provider that helps you create a software licensing system to protect and sell your software application.

Software license management tool image

When you are choosing between different Licensing as a Service (LaaS) providers, I would advise you to first list your licensing requirements. Will you, or are you, selling your application to businesses or private consumers? What licensing models are you interested in? What integrations with other business systems do you require, and how important is scalability to you? We will cover all of these questions in more detail today.

B2B and B2C Applications

Let’s start with the first question. Many LaaS providers set a limit to how many license keys you are allowed to create on each pricing tier. As a result, it can get quite expensive if you are selling a lot of licenses at a cheap one-time price, which is quite usual for B2C companies. If you are selling B2B, you will probably require fewer license keys, and you are less price-sensitive since you most likely will sell each license key at a high price, maybe even a recurring subscription fee.

Licensing Models

That brings me perfectly on to talk about the next consideration, which relates to licensing models. Most LaaS providers will give you the basic licensing models such as the perpetual and subscription models. This is usually fine if you are selling B2C, but for B2B companies, you might benefit from other models, such as floating, or node-lockled licenses to allow for multiple seats. Maybe you even need licensing to work in an offline setting.

The more advanced licensing models can come at an extra cost with some providers, so make sure to check that your provider is able to accommodate your chosen licensing model. If you are unsure about what licensing model you want to implement, you can check out this blog post.

Integrations and Scalability of the Software License Management Tool

The last point I want to mention is related to scalability. You of course need to investigate what integration capabilities you need from a licensing provider today, but you also need to have a more long-term perspective. Today, you might be fine with manually creating license keys in the LaaS dashboard, but when you get more customers, you might want to automate the process using, for example, Zapier. At some point, you might even want to invite more employees to work in the dashboard. It is then good to check if your licensing provider is able to supply you with the integrations and features you need to allow for future growth.

Cryptolens Software License Management Tool

Lastly, with all of these considerations, choosing the correct software license management tool can be tricky. Especially when it comes to scalability since it can be difficult to predict exactly what your licensing needs will be in 5 to 10 years.

That is where Cryptolens comes in! We offer all licensing models and comprehensive implementation guides in your programming language. If your needs still exceed our capabilities, we are willing to tailor our product to your licensing needs. And the best part? You can get started with software licensing for free, within minutes.

Thank you for reading, Stay Smart!

How to Market a Software Application

How do you market a software application? Today, we will answer that question by sharing three steps on how to launch a software product, going from (1) the market research phase to (2) testing an MVP, to (3) selling it at a larger scale. These three steps are quite common for software startups to begin with, but they are, contrary to what some other creators are saying, not that easy to get right.

We have made the following YouTube video on this topic that you can check out:

3 Steps on How to Market a Software Application

Step 1 – Market Research

To cover the main points, allow me to tell you a short story about an innovative software developer wanting to sell their software product. Our story begins with a brief prototype of a software product. The first question to ask yourself is; will anyone buy it? In marketing terms, you will have to research your market and audience. Let’s say that the product is a code cleaner that checks for errors and suggests code improvements. The audience to target will most likely be software developers who write a lot of code each day and want to ensure top quality.

One important question to research is “How can I reach out and find my target audience?” That question is important for the step after market research. Here are some other questions to research:

“What does my target audience look like?” “What problem does my target audience need to solve?” “How do they solve that problem today”. You can use many tools and analyses for this step, but we will cover more of those in future blog posts.

Step 2 – MVP Feedback Collection

Once you know a bit more about the target audience and market, the next step is to try to sell an MVP, a Minimum Viable Product, to a couple of early users. What is a Minimum Viable Product? Well, it is the simplest version of your product that has just enough features to satisfy early users. The main goal with an MVP is to evaluate how well your product fits the needs of your customers, which we sometimes call the product-market fit.

Remember how I told you to research where your target audience can be found? Well, now you know why because this step includes reaching out to them and getting their feedback. Going back to our example, early users might want you to color-code the code suggestions according to different categories. When you implement such a feature, your product-market fit will improve, because your product is more in line with what the market wants.

Step 3 – Getting Customers to the Software Application

The last broad step that we want to mention is how to get more customers after you have enhanced the product. For software businesses, getting more customers usually means getting more website visitors. Traffic to a website can come from paid channels such as Google Ads, and organic channels, such as your company’s blog or social media pages. Paid channels can be set up with Google Ads, but let’s not focus too much on that today.

Content creation is a great way to grow the organic channel where you educate people about what your product is and who it’s for using videos, blog posts, and social media posts. Levering SEO, or Search Engine Optimization, can work very well to grow the organic channel faster than just making content without having a clear plan. Working with SEO essentially means that you try to appear in top positions in Google’s search results when future customers search for the solution you are offering.

How to Market a Software Application

In our example, “Code cleaner” seems to be a relevant keyword to make content for. You can, for example, write a blog about the importance of keeping a code clean to improve your SEO score and rank higher on Google. With a clear SEO and content strategy in combination with Google Ads, you are well on your way to success. With these 3 steps, we hope you have learned something about how to market a software application.

The Moral of the Story When Marketing Software Applications

To conclude this story, we want to quickly bring you back to reality. As we mentioned in the beginning, there are a lot more aspects to think about after you get your first couple of customers, and there is even more to learn about the three steps we have mentioned today!

For example, when I launched my first startup, I completely ignored the MVP step and launched a working prototype immediately. As a result, I had no clue what I needed to fix when no one was buying the product, and we even gave it away for free! Simply reaching out to our target audience and getting a couple of them to try it out and give feedback would have helped greatly, but there were also major flaws in the distribution of the product. Either way, I am happy that I tried, because trying and failing is always more illuminating than not trying at all.

Thank you for reading, Stay Humble!

Developing B2B Software Products

When you look at the software startups that receive venture capital investments today, many of them are software companies selling to businesses rather than private consumers, but why is that? What can make businesses better customers than private consumers when developing B2B software products?

Today’s blog will answer that question and also show you some things to consider when selling B2B. In case you’d rather watch a video, I have made the following one on this topic:

Developing B2B Software Products – Advantages

Now, it is quite different to sell software products to companies than to private consumers. For example, companies are usually a lot less price-sensitive compared to private individuals, and they tend to buy in bulk.

Selling to businesses can also give you more freedom when it comes to pricing models. Private consumers like to buy products at a one-time price, but businesses are more willing to buy subscriptions and other pricing models. We have other blogs that cover the many benefits of that, such as providing companies a predictable and stable monthly revenue.

Alright, let’s get to the developer’s perspective. If you sell a software product to private consumers, they tend to care a lot about the user design and they usually want things to look pretty. But when selling to companies, you don’t have to spend as much time on the user design because they tend to value the functionality a lot more. This can free up a lot of time and enable you to develop the features you really want instead of having to design everything to perfection.

Since business customers can bring in large deals, having a couple of customers can be enough to get a decent revenue. You are then also given a lot of possibilities to tailor the software product specifically to their needs. This can pose interesting challenges that will not only make your product better and more advanced, but they can also make you a better developer!

Disadvantages

However, tailoring your product after a few customers will take time. If one churns, most of that time might have been in vain. This also indicates a strong dependence on a few customers, which is not ideal.

Because companies rely on your software product to make money, they expect your customer support to be top-notch. Private consumers might not care as much about support or uptime, for example. They might use the product just for fun!

The professional nature of business customers also means that they require your software product to be integrated with a lot of other business systems such as ERP or CRM software. Creating seamless integrations with those systems might pose a bit of a challenge.

Mitigating the Disadvantages

At the beginning of this blog, I mentioned that companies like to buy products in bulk. That is also true for software products because they want multiple employees to be able to access the product. The best way to implement that is by choosing a floating or node-locked licensing model.

Cryptolens makes it effortless to implement any licensing model in your favorite programming language! With our easy-to-use software license manager, you can implement licensing for free, within minutes.

Thank you for reading, Stay Smart!

What Is A Floating License?

What is a floating license? Well, a floating license, or concurrent license, is where multiple users can access a software product using the same software license key. This is quite common when selling B2B where a company can buy a license allowing for multiple seats.

What is a floating license?

This blog will answer some common questions when it comes to floating licenses. We have also made the following video covering this topic:

What is a floating license?

Firstly, what is the difference between a standard license and a floating license? A standalone license can only be activated by a single user on one device. So if a large company wants to buy a software product, they have to buy individual licenses for each employee. With floating licenses, the same license key can be used by a network of users and devices. One advantage of that is that it can help to keep the cost down.

Since this licensing model only counts the number of concurrent users, the company can install the software product on more devices than what is allowed by the concurrent user limit, but the license cannot be used by all devices at the same time.

Great, so how does a floating license work? Well, a floating license has a limit to how many machines or seats can use the same license key simultaneously. When a user tries to access the software product with a floating license key, the software licensing system sends a request to a license server, which checks if the concurrent device limit has been reached. Access will only be granted if the limit has indeed not been reached.

You might also have heard of another term called “node-locked licenses”, so what is the difference between a locked and floating license? With node-locked licenses, the software license system will count how many machines have activated that license key. It will grant the user access to the product as long as the limit has not been reached. Once the device limit has been reached, you have to manually deactivate a machine in the software license system to allow another one to be added.

Implementing floating or node-locked licenses

If you want to implement floating or node-locked licenses for your software business, you can check out Cryptolens. We make it effortless to implement any licensing model in the programming language you love. It is even possible to set up floating licenses in an offline setting, and you can find that tutorial here.

Thank you for reading, Stay Smart!

Should You Develop a Software Plugin?

Should you develop a software plugin? That’s a great question, because plugins, or add-ins, are very common today and can really add a lot of value to pre-existing software. Just like WooCommerce for WordPress, Prettier for Visual Studio, and Pipeline for Jenkins.

Today’s blog will be about the advantages and disadvantages of the plugin business model in general, along with some tips on how to code them. If you’d rather watch a YouTube video, we have made the following covering the same topic:

Business benefits when developing software plugins

First of all, plugins and ad-ins are software products that plug into a pre-existing application to add extra features. From a business model perspective, relying on a host application in such a way can be great. It means that you can build your business based on the pre-established name and customer list of the host.

Let’s take WooCommerce for WordPress as an example. How difficult do you think it would have been for WooCommerce to come out with an entirely new platform for building online stores? They would have to spend a lot of time and money on marketing to try to make people aware of the product and understand it. Good thing they decided to develop a software plugin instead!

Being a plugin removes a lot of those issues, because WordPress is already a trusted platform for building websites, and WooCommerce gets a lot of recognition by simply being listed in their store. Plugin developers can then easily get access to a lot of customers, and you can even work in partnership with the host application to get more business opportunities.

Coding benefits when developing software plugins

Sure, that sounds great, but what about the developer’s perspective? Because a plugin operates within the framework of another application, a plugin can take less time and cost less money to develop. You can just rely on the pre-existing framework, APIs, and libraries. This also means that you have less infrastructure to develop and manage!

Plugins are then great because you can truly focus on what you do best, which also helps with innovation. In other words, by working within another application’s framework, you get a lot of pre-written code for free!

Except sometimes, it does not come for free at all…

Disadvantages and solutions

Relying so heavily on the host gives them a very powerful position. For example, developers of host applications have realized all the benefits that plugins face and have begun to charge for them. When selling on their marketplace, a 35% take rate is not uncommon, but I have seen marketplaces take as much as 80% of the revenue from the plugin sales!

In those scenarios, it is a lot more profitable to sell the plugin outside of the marketplace and on your own website. When doing that, you not only get 100% of the money from every sale, but you also get a lot more freedom regarding pricing models. Some stores only allow you to sell a product at a one-time price, which is not always ideal. There are many benefits to be had if you instead sell a product with a subscription fee, for example. You can find out more about different pricing models here.

Software licensing helps you sell independently

Lastly, while marketplaces are not always perfect, they do provide some sense of safety. You don’t have to worry about marketing or getting website visitors, and it is easy to sell a product on marketplaces. If you want more freedom by selling the product on your own website, you need a software licensing system that restricts access from unauthorized users and allows you to implement the pricing model you really want.

Coding those systems can be tricky…

But not with Cryptolens! Our easy-to-use platform makes it effortless to sell your plugins independently, and to alleviate some of the stress, you can even implement software licensing for free, within minutes.

Thank you for reading, stay smart!

Usage-Based Pricing Model For Software Products

Would it not be great if all products were priced in exact relation to how much value we receive? The usage-based pricing model for software products works just like that!

Read this blog to learn the basics of the usage-based pricing model and see if your next software product can use it to get more customers. Alternatively, you can watch the video we created on this topic:

The usage-based pricing model example

Let’s start off with an example to really illustrate the benefits of usage-based pricing. Say that a company sells a product that automatically edits images based on user input. The one-time price would be high because the product took a long time to develop and has a lot of advanced features. With such a high price, the company can really only attract real photo enthusiasts.

By instead implementing subscriptions, the company gets a much larger addressable market. They can get more customers because subscriptions lower the entry barriers for customers! They could sell a limited version of the product to allow hobby photographers to try out the product at a much lower price. We have already covered subscriptions in this blog.

Now, what would happen if the company began charging the customer a fixed price for every photo that the application edits? Hobby developers would still be able to try the product at a low price since they would not edit that many photos. Real photo enthusiasts would edit a lot more and pay a higher price, but they also receive much more value from the product.

So how is that different from subscriptions? Well, with subscriptions, you have to mess around with pricing plans and feature fits. You simply have to figure out how to motivate advanced users to upgrade pricing plans, and that is not always easy. With the usage-based approach, customers automatically pay more the more they use the product!

Considerations before implementation

Doesn’t that sound great? Well, the issue is actually that not all software products can use the usage-based pricing approach. The pricing model works for photo editing software because the value metric is very clear, the more images you edit, the more value the product generates and the higher the price can be. Not all types of software have such a clear value metric, and I suggest researching how your product is or will be used to figure out if you can implement the usage-based approach.

If you struggle to find a clear value metric, you might want to combine the pricing model with other pricing models for a more effective pricing strategy. You can implement subscriptions and charge extra each month for the use of certain features, or even give a customer a limited number of credit points that are reduced each time the feature is used. If they run out of credits, they have to pay to get more!

Implementing the usage-based pricing model in code

The usage-based pricing model can be a game-changer for some software products, but only if customers think it works fairly. That is why the first step is to investigate your value metric. Then, the second step is to implement the pricing model in code. For that, you need a software licensing system that tracks the feature usage. It also makes sure only people who pay have access to the feature.

We have already made a blog on how to implement such a system for free, within minutes.

Should You Develop A SaaS Application?

Should you develop a SaaS application? That question is very valid, because today, SaaS products are everywhere, and they are very profitable too. Just look at Microsoft, Oracle, and Adobe. Some of the world’s leading companies have adopted the SaaS business model, so should you?

Today’s blog is all about the SaaS business model. The advantages, disadvantages, and some tips on how to develop them. We have already made the following video covering this topic:

First of all, let’s make sure that we are all on the same page here. What is a SaaS application? Software as a Service, or SaaS, is a type of cloud-based software where customers are able to rent the use of an app and connect to it, usually using a web browser. A SaaS product does not have to be downloaded or installed because the underlying infrastructure and app data are stored in the service provider’s data center. GitHub, Slack, and Trello are some examples you might be familiar with.

Advantages for customers

With that in mind, a customer doesn’t necessarily buy a SaaS product, they rather buy the right to use it for a limited period of time. The subscription pricing model is commonly used, and we have already made a blog post covering that pricing model. One benefit that I mentioned in that video is that subscriptions lower the entry barriers for customers, and that is also one of the benefits of SaaS products, as seen from a customer’s point of view. It’s just cheaper to get started with subscriptions than a one-time payment!

Another benefit lies within the cloud itself. Since you do not download a SaaS product, customers can use it anywhere, with any device that is connected to the Internet. There are no download or setup time delays, just log in and start!

Advantages when developing a SaaS application

Great, but what about the developer’s point of view? When you begin to code a SaaS app, you can have a lower initial cost because you can leverage cloud services from Amazon, Microsoft, or Google to host your product so you don’t have to invest in hardware.

These providers also make the application very scalable and flexible, you can simply tell them to increase your computing power as you face a higher demand for growth or seasonality reasons. This does not come with any unnecessary overhead costs and can be done pretty quickly. You can then fully capitalize on the high demand!

Disadvantages and solutions when developing a SaaS application

Now, there are also some important disadvantages and challenges we need to consider. If you really want to develop a SaaS application, I also have some solutions to share. One issue is that you have to code a lot of functionalities to facilitate all kinds of users. That can easily take a lot of time and effort. The solution to that problem could be to integrate with third-party products instead of coding everything yourself. For example, some products might benefit from having a sophisticated map function. Why code such a feature yourself, when you can simply integrate your product with Google Maps?

Another third-party solution you can use to save significant time and money is a special type of SaaS product called LaaS, Licensing as a Service. Cryptolens offers such a service! Instead of coding your own software licensing system that controls who has access to your application, you can use Cryptolens.

A final remark on continuous improvements

My last remark will be a bit broader than both the developer and customer perspective. The process of continuous improvement is a commonly used term within business management that refers to the ongoing improvement cycle focusing on employee involvement and customer enjoyment.

The SaaS business model makes continuous improvements easier since you have greater access to usage analytics data. You will then know exactly what features your customers are using in real time, and you can focus on enhancing the features your customers love the most.

Thank you for reading, stay smart!